Terms and Conditions of Service
These terms govern your use of services provided by lumivora. By engaging our services, accessing our website, or communicating with us regarding potential services, you agree to these terms. Please read them carefully before proceeding.
These terms were last updated on September 2, 2025
Acceptance of Terms
Your use of our services constitutes acceptance of these terms and conditions. If you disagree with any provision, you should not use our services. We reserve the right to modify these terms periodically, with modifications taking effect upon posting to our website. Continued use of services after modifications constitutes acceptance of updated terms. We recommend reviewing terms periodically to remain informed of any changes.
Definitions
For purposes of these terms, the following definitions apply:
Services refers to consultation services, information, guidance, analysis, and related offerings provided by lumivora through any means including in-person consultation, phone, email, website, or other communication methods.
Client or You refers to any individual or entity engaging our services, accessing our website, or communicating with us regarding potential service engagement.
We, Us, or Our refers to lumivora and its representatives, employees, contractors, and affiliated parties involved in service delivery.
Information refers to data, guidance, analysis, recommendations, and content provided through our services or communications.
Use of Services
Our services are intended to provide consultation and guidance regarding resource planning decisions. Services are provided for informational purposes and to support your decision-making process. You retain ultimate responsibility for all decisions made, whether or not based on guidance received through our services. Services do not constitute legal, tax, or other specialized professional advice outside our scope.
Eligibility
Services are available to individuals who have reached age of majority in their jurisdiction and possess legal capacity to enter binding agreements. By engaging our services, you represent that you meet these eligibility requirements and that information you provide is accurate and complete to the best of your knowledge.
We reserve the right to refuse service to anyone for any lawful reason.
Your Responsibilities
As service user, you agree to the following responsibilities:
Prohibited Uses
You agree not to use our services for any of the following purposes:
Intellectual Property Rights
All content provided through our services, including methodologies, frameworks, analysis tools, written materials, and website content, remains our intellectual property or that of our licensors. You receive limited license to use information provided specifically to you for personal planning purposes. This license does not grant rights to reproduce, distribute, publicly display, or create derivative works from our content without express written permission. Unauthorized use may violate copyright, trademark, and other laws.
Information You Provide
You retain ownership of information you provide during consultation. By providing information, you grant us license to use it for purposes of delivering services, including analysis, guidance development, and related consultation activities. This license continues for duration necessary to fulfill our service obligations and legal retention requirements.
Responsibility for Provided Information
You represent that information you provide does not violate any third-party rights and that you have authority to share it with us for consultation purposes. You remain responsible for accuracy and completeness of information provided and understand that guidance quality depends on information accuracy.
Privacy and Data Protection
Your personal information is handled according to our Privacy Policy, which is incorporated into these terms by reference. We collect, use, and protect information as described in that policy. By using our services, you consent to information collection and use as described in the Privacy Policy. We implement reasonable security measures to protect information but cannot guarantee absolute security. You share responsibility for protecting information confidentiality.
View Privacy PolicyDisclaimers and Limitations
Important limitations apply to our services and the information provided:
No Guarantee of Results
We do not guarantee specific outcomes from following guidance provided. Results depend on numerous factors beyond our control including your implementation approach, external circumstances, timing, and other variables. Past performance does not indicate future results. Individual outcomes vary significantly.
Limitation of Liability
To maximum extent permitted by law, lumivora and its representatives shall not be liable for indirect, incidental, consequential, or punitive damages arising from service use or inability to use services. Our total liability for any claims related to services shall not exceed fees paid for services giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless lumivora and its representatives from claims, damages, losses, and expenses including legal fees arising from your use of services, violation of these terms, or infringement of any rights of others. This obligation survives termination of service relationship.
Dispute Resolution Procedures
In event of disputes arising from these terms or service use:
Arbitration
Most disputes shall be resolved through binding arbitration rather than court proceedings, except where prohibited by law. Arbitration shall be conducted under rules of recognized arbitration organization in Canada. You waive right to participate in class actions.
Some jurisdictions may not allow certain arbitration provisions. If any arbitration provision is found unenforceable in your jurisdiction, that provision shall not apply to you but other terms remain in effect.
Online Dispute Resolution
European Union residents may access online dispute resolution platform provided by European Commission for resolving disputes arising from online services. However, our services are primarily provided under Canadian jurisdiction.
EU Online Dispute ResolutionSeverability
If any provision of these terms is found unenforceable, remaining provisions continue in full effect. Unenforceable provisions shall be modified to minimum extent necessary to make them enforceable while preserving original intent to maximum extent possible.
Entire Agreement
These terms, together with our Privacy Policy and any other policies referenced herein, constitute entire agreement between you and lumivora regarding services. They supersede all prior agreements and understandings, whether written or oral, relating to the subject matter.
Applicable Law and Jurisdiction
These terms are governed by laws of Canada and the province where services are provided, without regard to conflict of law provisions.
Termination
Either party may terminate service relationship with reasonable notice. We reserve right to terminate services immediately if you violate these terms or if continuation of services becomes impractical or inadvisable. Termination does not affect rights and obligations that accrued prior to termination. Certain provisions survive termination including those related to intellectual property, indemnification, and limitation of liability.
Modifications
We reserve right to modify these terms at any time. Modifications become effective upon posting to our website. Material changes will be communicated through reasonable means such as email notification or prominent website notice. Your continued use of services after modifications constitutes acceptance of updated terms.
Questions About These Terms
If you have questions regarding these terms and conditions, please contact us using the information below:
Email Address: content@lumivora.world
Phone Number: +1 (788) 275-5818
Mailing Address: 1721 29th Avenue SW, Suite 125, Calgary, AB T2T 1M7 Canada
Terms Effective Date: These terms became effective September 2, 2025
Version: Version 2.1